This article describes all Genesys Cloud Embeddable Framework releases. For more information,... [More]

Compare Genesys Cloud quick replies, cards, carousels, and other features for channels... [More]

ensure that you set the Accept header value to a JSON media type. For example, application/json.

Secure variables are write-only, and you can modify them after creation. They are available only in secure call and voice bot flows, and Architect reads secure values from the Extract Secure Data action, Call Secure Data action, and from audio expressions. Use these actions to extract and call sensitive information from one or more secure variables, such as a credit card number entry or a password.

Data action returns “Invalid JSON” even when the body is valid JSON.
Transfer-Encoding: chunked -> Transfer-Encoding: buffered

This article applies to the Adobe, AWS Lambda, Genesys Cloud, Google, Microsoft Dynamics 365, Salesforce, web services, and Zendesk data actions integrations.

Built-in variables provide information about things the system tracks automatically

The API resources on this page are available in a limited capacity as a preview of resources that are intended to be released publicly at some point in the future.

The Platform API is a REST based API and is the primary application interface to Genesys Cloud.