Thu Nov 24 06:02:09 2022

• Genesys Cloud: Custom action fails because of Transfer-Encoding header : Data action returns “Invalid JSON” even when the body is valid JSON. Transfer-Encoding: chunked -> Transfer-Encoding: buffered
• Genesys Cloud: Data action returns a 400 error with a non-JSON type Accept header : ensure that you set the Accept header value to a JSON media type. For example, application/json.
• Genesys Cloud: Disconnect reasons in the interaction's detail view :
• Genesys Dev: CX as Code and DevOps Best Practices : No infrastructure monoliths Source control is the source of truth Minimize shared infrastructure between components Whenever possible, move forward, ...
• Genesys Cloud: Assign evaluations by agents :