Wed Jan 17 16:00:10 2024

• Genesys Dev: CX as Code and DevOps Best Practices : No infrastructure monoliths Source control is the source of truth Minimize shared infrastructure between components Whenever possible, move forward, ...
• Genesys Cloud: Web messaging and web chat feature comparison :
• Genesys Cloud: Secure Variables : Secure variables are write-only, and you can modify them after creation. They are available only in secure call and voice bot flows, and Architect rea...
• Genesys Cloud: Data action returns a 400 error with a non-JSON type Accept header : ensure that you set the Accept header value to a JSON media type. For example, application/json.
• Genesys Cloud: Assign evaluations by agents :

Thu Nov 24 05:16:07 2022

• Github: CX as Code :
• Genesys Dev: Archy Flow Authoring with YAML :
• Genesys Cloud: Velocity macros for data actions : This article applies to the Adobe, AWS Lambda, Genesys Cloud, Google, Microsoft Dynamics 365, Salesforce, web services, and Zendesk data actions integ...
• Genesys Cloud: Assign evaluations by agents :
• Genesys Cloud: Beta HQ : Request to join beta testing