Thu Nov 24 06:01:14 2022

• Genesys Cloud: Disconnect reasons in the interaction's detail view :
• Genesys Dev: API Explorer :
• Genesys Cloud: Velocity macros for data actions : This article applies to the Adobe, AWS Lambda, Genesys Cloud, Google, Microsoft Dynamics 365, Salesforce, web services, and Zendesk data actions integ...
• Genesys Cloud: Metric definitions :
• Genesys Cloud: Workforce management metric definitions :